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Privacy Policy

At MichoSMS, we are committed to protecting your privacy and securing your data. This Privacy Policy explains how we collect, use, and protect information through our school management platform.


1. Information We Collect

School & User Information
  • School name, address, contact details, and registration information
  • User names, email addresses, phone numbers, and roles (teacher, admin, head, deputy)
  • Login credentials and authentication data
Student Information
  • Student names, exam numbers, and class assignments
  • Academic records including grades, results, and transcripts
  • Enrollment history and class progress
  • Parent/guardian contact information

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the school management platform
  • Process student records, enrollment, and academic performance
  • Enable teachers and administrators to manage classes and enter grades
  • Generate transcripts, reports, and performance analytics
  • Process subscription payments and manage accounts
  • Send service-related communications (updates, password resets, notifications)

3. Data Security

We implement industry standard security measures:

  • Multi-Tenant Architecture:
  • Encryption:
  • Access Control:
  • Monitoring:

4. Information Sharing

We do not sell or rent your data. We may share information only in these circumstances:

  • With Schools: Student data is accessible only to authorized school staff
  • Service Providers: Trusted third parties who help operate our platform (hosting, payment processing)
  • Legal Requirements: When required by law or to protect our rights
  • With Consent: When you explicitly authorize data sharing

5. Data Retention

  • Student academic records are retained as long as the school's subscription is active
  • Data is retained for a reasonable period after account termination for legal compliance
  • Schools can request data deletion

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request data deletion
  • Withdraw consent for data processing

7. Children's Privacy

Our platform is designed for educational institutions to manage student records. We do not knowingly collect personal information directly from children. Schools are responsible for obtaining appropriate consents from parents/guardians.

8. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page.

MICHOSMS

An innovative platform dedicated to enhancing the educational experience through efficient management of academic records and streamlined school operations.

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Contact Us
  • mainamz750@gmail.com
  • +260 777 183 520
  • +260 974 481 038
  • Mwinilunga, Northwestern Province, Zambia

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